Privacy Policy

1. Introduction

Terraeazey ("we," "our," or "us") operates terraeazey.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit an enquiry. Please read this policy carefully.

2. Information We Collect

We may collect the following information when you use our Site:

• Enquiry Information: When you submit a product enquiry, we collect your name, email address, phone number (optional), message, and the product/category you are enquiring about.
• Automatically Collected Data: We may collect certain information automatically when you visit our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date/time of your visit.
• Cookies: We may use cookies and similar tracking technologies. See Section 6 for more details.

3. How We Use Your Information

We use the information we collect to:

• Respond to your product enquiries and provide customer support
• Send you information about products or services you have requested
• Improve our Site, products, and services
• Analyze Site usage and trends (e.g., via Google Analytics)
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist us in operating our Site (e.g., hosting, analytics, email delivery)
• Legal Requirements: When required by law, court order, or to protect our rights

5. Data Retention

We retain your enquiry information for as long as necessary to fulfill the purposes described in this policy, or as required by law.

6. Cookies and Tracking

Our Site may use cookies and similar technologies, including:

• Essential Cookies: Required for the Site to function
• Analytics Cookies: To understand how visitors use our Site (e.g., Google Analytics)
• Advertising Cookies: If we run advertising campaigns (e.g., Google Ads), we may use cookies for conversion tracking and remarketing

You can control cookies through your browser settings.

7. Google Ads & Third-Party Advertising

We may use Google Ads and other advertising platforms. These services may use cookies to serve ads based on your prior visits to our Site. You can opt out of personalized advertising by visiting Google Ads Settings or Your Ad Choices.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at enquiries@terraeazey.com.

9. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

10. Children

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at enquiries@terraeazey.com or visit our Contact page.